getting a error, No module named ‘PIL’ when activating texturology

[atracksler]

Bug Description

When I...

Environment Information - Bug happens on:

• BlenderKit version: 3.17.0-251008
• Blender version and source V5.0 blender.org
• Operating system & architecture: MacOS (Apple Silicon)
• Using VPN, proxy, or firewall? (no):

Error Logs

No response

Steps to Reproduce

[Tweekazoid]

The addon has only windows binaries for PIL aka "pillow" used while saving textures (fallback method).
The only one included is for windows.
We are sorry. someone will contact you hopefully shortly.

as stated on addon description >

Compatibility & Requirements

Operating System: Windows 11 x64 Only
Blender Version: 4.2 or newer
GPU: OpenGL backend required. See documentation for details.

[PetrDlouhy]

@atracksler BlenderKit doesn't make support for the add-ons that creators sell through our platform. That is on the creators and their channels.
If you bought the add-on and want to return money, use My Purchases -> make a warranty claim.