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[Due for payment 2026-08-08] iOS - App crashes upon launch #97552

Description

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Version Number: 9.4.47-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: N/A
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Bug source: Exploratory - Critical User Impact
Device used: iOS 26.5/iPhone 13
App Component: Other

Action Performed:

  1. Install and launch the iOS app

Expected Result:

The app should load normally

Actual Result:

The app crashes

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome Safari

Screenshots/Videos

Bug7222531_1785486360994.video_2026-07-31_11-25-45.mp4

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Applause Internal Information
Exported by: Julia Ponikarchuk
Bug ID: 7222531

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BugSomething is broken. Auto assigns a BugZero manager.DailyKSv2Engineering

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