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Currently there are to variants of defining chat group: define group in widget code before starting chat or by configuring url rules.
In our app we need to open different chats on single page (we have no urls :)) - for example one for product issues, one for billing issues, with different agents, greetings, etc. So we can not use pre-chat survey dropdown, there are a lot of this variants.
Is it possible to configure group somehow? It could be a way to use costom valiables in rules line urls but currencly it's not possible :(
Currently there are to variants of defining chat group: define group in widget code before starting chat or by configuring url rules.
In our app we need to open different chats on single page (we have no urls :)) - for example one for product issues, one for billing issues, with different agents, greetings, etc. So we can not use pre-chat survey dropdown, there are a lot of this variants.
Is it possible to configure group somehow? It could be a way to use costom valiables in rules line urls but currencly it's not possible :(