app: balance code redeem doesn't work

**Steps to reproduce:**

1. Attempt to redeem the following balance code

```
d63a46e5bc0caeb5e4694361e517b620d170b01f682c8bed158f8666209b0e2cf585e3447264f3f7ae53590d66ef56b2
```

![Screenshot by Dropbox Capture](https://github.com/bringyour/web/assets/531246/ec1bf75e-616c-4601-9f06-5a61dd8667ab)
