What happened?
When a sending limit is exceeded, emails over the limit stay in Queued status indefinitely. They are never sent, and the status never changes — not to Failed, not to anything. They just sit in Queued forever.
AWS SES (sandbox mode)
Actual behavior
The emails remain Queued permanently. They are never delivered, and the status gives no indication that anything went wrong. There is also no "Resend" or "Retry" option in the dashboard for them.
Expected behavior
Emails should not stay in Queued silently. Either they should be sent once the limit allows it, or the status should clearly reflect that they were not sent (e.g. Failed) — so it's possible to tell what happened and resend them.
Replication Steps
- Queue/send emails past the sending limit.
- The emails over the limit show status Queued.
- Wait — including past the point where the limit resets.
Self hosted or Cloud?
Self hosted
What browsers are you seeing the problem on?
No response
What happened?
When a sending limit is exceeded, emails over the limit stay in Queued status indefinitely. They are never sent, and the status never changes — not to Failed, not to anything. They just sit in Queued forever.
AWS SES (sandbox mode)
Actual behavior
The emails remain Queued permanently. They are never delivered, and the status gives no indication that anything went wrong. There is also no "Resend" or "Retry" option in the dashboard for them.
Expected behavior
Emails should not stay in Queued silently. Either they should be sent once the limit allows it, or the status should clearly reflect that they were not sent (e.g. Failed) — so it's possible to tell what happened and resend them.
Replication Steps
Self hosted or Cloud?
Self hosted
What browsers are you seeing the problem on?
No response