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  1. service-desk-ticketing-system-lab service-desk-ticketing-system-lab Public

    Service desk ticketing system lab documenting incident logging, categorisation, prioritisation, troubleshooting notes, ticket resolution, and support workflow practice.

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    Active Directory and Windows Server helpdesk lab built in VirtualBox.

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    Networking troubleshooting lab documenting Windows command-line checks, DNS testing, connectivity troubleshooting, default gateway issues, and service desk-style network support notes.

  4. windows-endpoint-configuration-troubleshooting-lab windows-endpoint-configuration-troubleshooting-lab Public

    Windows endpoint configuration and troubleshooting lab documenting common IT Support tasks on a Windows 10 client machine.

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  5. ccna-packet-tracer-labs ccna-packet-tracer-labs Public

    Cisco Packet Tracer labs documenting CCNA networking fundamentals, switching, IP addressing, and troubleshooting.

  6. flask-role-permissions-app flask-role-permissions-app Public

    Flask role-based access control and audit logging demo with authentication, protected routes, failed login tracking, and admin-only permissions.

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