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UKG Pro WFM: require manager-level integration user for time-off#395

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int-8679/hris-ukgprowfm-integration-user-manager-permissions
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UKG Pro WFM: require manager-level integration user for time-off#395
jerann wants to merge 1 commit into
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int-8679/hris-ukgprowfm-integration-user-manager-permissions

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@jerann

@jerann jerann commented Jul 10, 2026

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What

Updates the UKG Pro WFM connection guide credential step to require a dedicated integration user with manager-level permissions, and adds a <Note> that exact profile/role/access-point names are tenant-specific.

Why

The UKG Pro WFM time-off create in the connector is moving from the employee self-service endpoint (POST /v1/scheduling/employee_timeoff) to the manager endpoint (POST /v1/scheduling/timeoff), so requests are created for the target employee instead of as the connected service user. The manager endpoint checks manager scope, so a plain integration user fails against it. The guide previously listed only credential fields and never stated the required permissions, so customers following it as-is would still hit a permission failure after the connector fix ships.

Scope

  • Only the "Prepare a username and password" step changed (now "Prepare a dedicated integration user").
  • Host, Client ID/Secret, linking steps, and Available data sections untouched.
  • Wording kept general per the ticket, with no invented tenant-specific UKG UI labels; specifics pushed to the customer's UKG admin.

Ticket: INT-8679

Time-off create moves to the manager endpoint, which checks manager
scope. Update the credential step to require a dedicated integration
user with manager-level permissions (FAP, Manager Role + Hyperfind,
data access) and add a Note that exact names are tenant-specific.

INT-8679
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@jerann
jerann marked this pull request as ready for review July 12, 2026 21:43
Copilot AI review requested due to automatic review settings July 12, 2026 21:43

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Pull request overview

Updates the UKG Pro Workforce Management connection guide to clarify that the integration must use a dedicated, manager-permissioned user for time-off management, aligning the documentation with the connector’s move to the manager time-off endpoint.

Changes:

  • Updates the credential preparation step to require a dedicated integration user with manager-level permissions.
  • Adds guidance on required UKG role/profile/scope setup (Function Access Profile, Manager Role/employee group scope, and data access).
  • Adds a note clarifying that exact role/profile/access labels are tenant/version specific.

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Grant the integration user:

- A manager Function Access Profile that allows managing employee time-off requests (create and edit).
- A Manager Role with an employee group (Hyperfind) covering every employee you want to manage time-off for. Employees outside this scope are rejected.
If time-off requests should be approved automatically instead of left pending, enable Auto Approval on the relevant time-off request subtype.

<Note>
The exact profile, role, and access-point names vary by UKG tenant and version. Ask your UKG admin to grant the integration user manager-level time-off permissions covering the employees in scope.
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2 participants