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Steve-G-Git/README.md

Steve Garnet

Entry-level IT support candidate focused on networking, system troubleshooting, technical documentation, and practical problem-solving.

I bring more than 20 years of manufacturing and operations experience into IT, including team leadership, equipment troubleshooting, standardized work, training, root-cause analysis, and continuous improvement. I approach technical problems methodically: isolate variables, test assumptions, document findings, and build repeatable solutions.

View my IT portfolio | Email me

Featured work

OSI Explorer

An interactive React application that presents the OSI model as a connected system of protocols, devices, addressing methods, commands, and troubleshooting concepts.

  • Connected networking knowledge map
  • Searchable topic encyclopedia
  • Seven detailed OSI layer pages
  • Guided 12-step packet journey
  • Responsive and keyboard-accessible interface
  • Automated GitHub Pages deployment

Source repository

IT Support Portfolio

A portfolio site containing two browser-based JavaScript tools:

  • IT Support Lab Terminal: A command-driven study tool covering hardware, networking, operating systems, and security fundamentals
  • Network Troubleshooter: Scenario-based diagnostics covering APIPA, DHCP, WAN connectivity, broadcast storms, and MAC filtering

Source repository

Neptune 4 Plus MCU Recovery

A documented real-world firmware recovery that demonstrates CH340 serial-device identification, COM-port isolation, UART troubleshooting, layered fault isolation, root-cause analysis, and technical documentation.

Technical focus

  • Operating systems: Windows 10/11, Ubuntu Linux, macOS fundamentals
  • Networking: TCP/IP, IPv4, OSI model, DNS, DHCP, routing, subnetting, Wi-Fi
  • Support: Hardware diagnostics, OS installation, software setup, connectivity troubleshooting, documentation
  • Tools: Command Prompt, Linux terminal, ping, ipconfig, tracert, nslookup, ARP, Git and GitHub
  • Development: HTML, CSS, JavaScript, React, Vite, React Router
  • Virtualization: VirtualBox, virtual machines, snapshots, NAT, bridged networking

Current focus

Preparing for the CompTIA Network+ certification through coursework, hands-on labs, and practical networking projects.

Based in Tooele, Utah and open to local or remote help desk, desktop support, technical support, and field support opportunities.

Pinned Loading

  1. osi-explorer osi-explorer Public

    Interactive React and Vite project for exploring the OSI model, networking protocols, and a packet's journey through the stack.

    JavaScript

  2. A-Lab A-Lab Public

    Hands-on IT support portfolio with browser-based troubleshooting labs and technical study tools.

    HTML

  3. neptune-4-mcu-recovery neptune-4-mcu-recovery Public

    Documented recovery of a Klipper MCU communication failure on an Elegoo Neptune 4 Plus using serial diagnostics and firmware repair.