FIX: Reword Transcript access description

[Chaoskjell44]

Description

This PR rewords the section of the /dashboard/transcripts page that talks about who can access transcripts to mention that one the ticket opener always has access and two support-level only has access to transcripts of tickets they were a part of.

Type of Change

• Update
• Addition
• Translation

Testing

Checklist

• My code follows the style of this project
• I have performed a self-review of my own code
• I have commented my code, particularly in hard-to-understand areas
• I have made corresponding changes to the documentation
• My changes generate no new warnings
• I have added my new file to all language directories
• I have replaced the old file in all language directories and not just the english language directory
• I have reviewed my translation for language mistakes