Preview: link URLs preserved in plaintext conversation content#570
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Inline links in plaintext conversation body/subject now render as label (url) on Preview. Companion to intercom/intercom#531304. Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
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adisan19
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Jul 7, 2026
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Why?
On the Preview API version, plaintext conversation content (
display_as=plaintext) now preserves inline link URLs instead of dropping them — fixing link loss in REST plaintext responses and theconversation.operator.repliedwebhook body. This documents that behavior on thedisplay_asparameter.What?
Appends a sentence to both
display_asparameter descriptions noting that inline links render aslabel (url)in plaintext.Companion to:
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