Endpoint engineer. I run device management, patching, and vulnerability remediation for a ~500-endpoint fleet, and I automate as much of it as the tools allow — lately by teaching AI agents to operate the runbooks themselves, with approval gates where production gets touched.
Stack I work in daily: Microsoft Intune · Autopilot · Microsoft Graph API · PowerShell · Automox · ScreenConnect · Freshservice · Entra ID · Rapid7 · CrowdStrike · Power Automate · Claude Code / Codex / MCP
| Repo | What it shows |
|---|---|
| agentic-it-ops | AI agents as IT operators: 23 production skills, a cross-tool sync engine, task handoff between Claude Code / Codex / Cursor, and the guardrails that make it safe |
| autopilot-zero-touch | Zero-touch Windows provisioning: CDW white-glove pre-provisioning, ESP tuning, undocumented Graph API failure modes, first-boot baseline scripts |
| screenconnect-ai-diagnostics | Silent fleet diagnostics through the ScreenConnect REST API, driven by an agent skill — output retrieval, liveness detection, and the 120-second-timeout workaround |
| automox-worklet-library | Production patch-compliance worklets, including the SYSTEM-to-user-toast problem solved properly, plus fleet audit tooling |
Everything is real production work, anonymized before publishing — each repo's ANONYMIZATION.md explains exactly how.
LinkedIn · mattmiller268@gmail.com
Certifications: Microsoft Endpoint Administrator Associate · CompTIA Security+ · CompTIA A+ · ITIL v4 · Azure Fundamentals · M365 Fundamentals