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10,454 changes: 5,227 additions & 5,227 deletions content/.metadata.json

Large diffs are not rendered by default.

7 changes: 7 additions & 0 deletions content/claude/government/changelog.md
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Expand Up @@ -6,6 +6,13 @@

> Release notes for Claude for Government

<Update label="2026.09.02.1">
* Fixed the Sessions page under Account showing every app sign-in as "Desktop app": each sign-in now names its app, or reads "Claude app" when the app is not known.
* (breaking) Changed the "Telemetry endpoint" setting under Config > Compliance and telemetry to refuse an address products can't use, such as one with a password or a `?` query; an address you already saved is checked only when you next change the setting.
* (breaking) Changed the "Telemetry resource attributes" setting under Config > Compliance and telemetry to refuse a value longer than 255 bytes, where a space or an accented letter counts as three or more bytes; values you already saved are checked only when you next change the setting.
* (breaking) Changed the "Advanced file analysis in Chat" setting under Config > Product availability to apply only on Claude Desktop 1.14271.0 or later; on 1.13576.0, the only earlier version with this feature, it is off until the app is updated.
</Update>

<Update label="2026.08.28.1">
* Improved screen reader and keyboard support in the Admin Console: actions such as revoking a key or saving seats now announce their result, and keyboard focus returns to the control you used instead of being lost.
* Changed the main button on the sign-in pages to a dark button with a white label so it is easier to read; the page an emailed sign-in link opens now announces its result to screen readers.
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2 changes: 2 additions & 0 deletions content/claude/government/config/settings.md
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Expand Up @@ -134,6 +134,8 @@ Alongside the settings list, the Config page shows cards for the built-in tools

The **Web search** card controls whether Claude can search the web in Claude Desktop. It is off by default. When you turn it on you are shown a short description of how search works and asked to acknowledge it before the setting is saved. A **Require approval for each search** sub-setting sits below the toggle and becomes available once web search is on; it is on by default, and turning it off lets each member choose whether to approve every search or allow searches to run automatically.

Once you turn web search on, each member's Claude Desktop picks it up the next time the app starts and shows it in the message box's **+** menu, under **Connectors**, as a **Web Search** switch that the member can turn off for themselves. If one member has no **Web Search** switch after restarting Claude Desktop while others do, select [**Compare config across levels**](/docs/government/config/overview#comparing-settings-across-levels) at the top of the Config page and type the member's name into the search box to check whether another level, such as a [directory group](/docs/government/config/overview#group-specific-settings), turns web search off for them. If every level shows web search on, check whether that member's network is blocking it, as described in the troubleshooting table in [Connect Claude Desktop to Claude for Government](/docs/government/deploy-desktop/configure#troubleshooting).

The **Web fetch** card controls whether Claude can fetch web pages in Claude Desktop. It is on by default, and fetches are subject to the Allowed network hosts list above. A **Require approval for each fetch** sub-setting sits below the toggle. Turning it on asks the member to approve every page fetch before it runs; when it is off (the default), each member chooses whether to approve fetches or allow them automatically.

The **Shell commands** card controls whether Claude can run shell commands during tasks in Claude Desktop. It is on by default, and turning it off also turns off Advanced file analysis in Chat. A **Require approval for each command** sub-setting sits below the toggle. Turning it on asks the member to approve every shell command before it runs; when it is off (the default), each member chooses whether to approve commands or allow them automatically. Chat always asks before each command regardless of this setting.
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1 change: 1 addition & 0 deletions content/claude/government/deploy-desktop/configure.md
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Expand Up @@ -235,6 +235,7 @@ Run through these checks on a configured machine from either path.
| An **Apply settings from your organization?** window appears after sign-in or at every launch, or the app quits when the user dismisses that window | The bootstrap address was entered in the app or set per user (for example under `HKEY_CURRENT_USER`), so the app asks each user to allow the gateway address that Claude for Government sends before it applies any of the organization's settings, and the user has not yet clicked **Allow**. Choosing **Quit**, pressing Esc, or closing the window quits the app, and it asks again on the next launch. | Have the user expand **Gateway base URL** in that window, confirm that the address is on your Claude for Government host, and click **Allow**. The window does not take focus when it opens, so have the user switch to the Claude app to find it. If the address is not on your host, check the bootstrap address configured on that device. To stop the prompt across a fleet, deliver the bootstrap address through machine-wide device management, as described under [Deploy to your fleet](#deploy-to-your-fleet). Versions earlier than 1.32352.0 that ask for this approval also show a **Configuration sync issue** banner that says "bootstrap response is missing required field(s): inferenceGatewayBaseUrl" for the same cause. Update the app to the latest version, then answer the prompt. |
| During sign-in, the browser shows a Microsoft page titled "You cannot access this right now", sometimes in one browser but not in another | Microsoft Entra ID shows this page when one of your agency's Conditional Access policies blocks the sign-in, for example a policy that limits which browsers, devices, or locations can sign in. The refusal happens before the sign-in reaches Claude for Government, so nothing in the app or in this portal changes it. | Ask your identity team to find the failed sign-in in the identity provider's sign-in logs. In the Microsoft Entra admin center, the sign-in event's **Conditional Access** tab names the policy that blocked it and the condition that was not met. Adjust the policy, or have the user sign in from a browser or device the policy allows (Claude Desktop opens sign-in in the computer's default browser). |
| The app shows **Your session has expired** or **You've been signed out** with a **Sign in again** button, or a device that was already set up opens to the sign-in screen | The user's Claude for Government session ended, most often because they had not used Claude for longer than your tenant's [Session idle timeout](/docs/government/config/settings#session-idle-timeout). A device left idle, locked, or asleep does not keep a session alive. A session also ends at the Maximum session length, or when the user or an administrator signs it out. | Have the user sign in again. The app keeps its configuration and reconnects. If people are asked to sign in more often than you intend, ask a tenant administrator to review **Session idle timeout** and **Maximum session length** on the [Config](/docs/government/tenant-admin/configuration) page. On Claude Desktop versions earlier than 1.34493.0 the same situation can appear as a **Configuration sync issue** banner instead, so update the app. |
| Web search is on for your organization, but a user does not have it, and under **Customize**, then **Connectors**, **Web Search** shows as not connected and **Connect** fails, while chat works | A firewall or secure web gateway on that user's network path filters traffic by application. Claude Desktop connects to web search on your Claude for Government host over HTTPS, and such equipment can classify that connection as Model Context Protocol (MCP) traffic and block it even when the host itself is allowed. | Ask your network team to allow this traffic to your Claude for Government host for the affected users. The user's `main.log` records each failed attempt, including any block page the network returned. Then have the user select **Connect** next to **Web Search**, or restart the app. |

For anything else, the app writes its log to `~/Library/Logs/Claude-3p/main.log` on macOS, `%LOCALAPPDATA%\Claude-3p\logs\main.log` on Windows, and `~/.config/Claude-3p/logs/main.log` on Linux. The log records which configuration keys were read or dropped and why. The diagnostic report from the verification checklist produces a bundle, without conversation content, that you can send to your Anthropic representative.

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Expand Up @@ -38,7 +38,7 @@ To regain access to your account on any device, you'll need to authenticate agai

If you used your Claude account to authenticate into Claude Code, you can manage your authorization tokens by navigating to **[Settings > Claude Code](https://claude.ai/settings/claude-code)**. To remove a token and log out of Claude Code, click the trash can icon.

![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1608263923/b4fa7d6f6f08f2adffb4ea63bc58/image+%287%29.png?expires=1788432300&amp;signature=67481e005ad3a26585da433a662e63c7eddc3f32ed109c5a318f651f2765dd82&amp;req=dSYnHst4nohdWvMW1HO4zVuHihT51WW4AQofdwM8qVeHBYtPVGy0YYYsaJuZ%0AHWd63kbZTHM5C5hix3k%3D%0A)
![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1608263923/b4fa7d6f6f08f2adffb4ea63bc58/image+%287%29.png?expires=1788448500&amp;signature=2c92e965e5868afe77702ba26f6e41581bcc3157680a211bfaf1cf9c56e8184d&amp;req=dSYnHst4nohdWvMW1HO4zVuHihT50m%2B%2BAQofdwM8qVcmgw2gu0ldPpEOQk8N%0Arijwn%2Bh%2FcAOJpU%2FzEUY%3D%0A)

## Unable to access your account?

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Expand Up @@ -36,14 +36,14 @@ If you followed the steps above to delete your Console organization but want to

If you have an outstanding balance, you will see a message during the deletion flow that prompts you to pay the balance first by routing you to [Settings > Billing](https://platform.claude.com/settings/billing).

![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1973957766/5c2dd87c0818a0400099a833c9b3/4cc3130a-f696-4967-9fe3-e5623c6f02bd?expires=1788432300&amp;signature=4376a22c7f62d849fdd512295d9325939d2887a6b518bea4159a08c373c3453e&amp;req=dSkgFcB7moZZX%2FMW1HO4zbYXUB9mX%2BYYFZRyvJPpBZ%2Fm%2BVHRXzO0YydUbEKN%0AGTGR84XKS6VzR%2FMwvXs%3D%0A)
![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1973957766/5c2dd87c0818a0400099a833c9b3/4cc3130a-f696-4967-9fe3-e5623c6f02bd?expires=1788448500&amp;signature=ae9fa7adc353ec935aed5394909f1d4798ff1eca19ba00a41c7ca6270d8172c0&amp;req=dSkgFcB7moZZX%2FMW1HO4zbYXUB9mWOweFZRyvJPpBZ%2Fe8J0oQE2Gs3u2%2Ber2%0AFy4fFnayFof162%2Bbxi0%3D%0A)

You must pay this outstanding balance before you’re able to move forward with the deletion process.

### I’m seeing a message about contacting the Support team when I try to delete my Console organization.

There are some scenarios where you will need to contact our team to delete your account. If this is the case, it will be noted when you try to delete your organization:

![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1973957765/19dda72a40db95d78c00c27a1a1c/6ce89be6-93ce-409c-bbea-d34be09db348?expires=1788432300&amp;signature=9298049c84e71248ce9870e66f61e86d023b1c0f87f378f64154311c42b81b5b&amp;req=dSkgFcB7moZZXPMW1HO4zRW12%2B3Je6b6ZxDZGlqR6GhOymjLQyFX4DRhzqif%0ASRma7YJDK4sA%2B%2FmDrM0%3D%0A)
![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1973957765/19dda72a40db95d78c00c27a1a1c/6ce89be6-93ce-409c-bbea-d34be09db348?expires=1788448500&amp;signature=f97748d67520b83f6a9adb49466d2cb661619094296ec696d222fca02836e087&amp;req=dSkgFcB7moZZXPMW1HO4zRW12%2B3JfKz8ZxDZGlqR6GhNSgxUfVWSlja4XZ9e%0AmK9raXF8jCshoPGbG3Y%3D%0A)

If you are seeing this message, this indicates that your Console organization cannot be deleted via the self-service pathway.
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Expand Up @@ -6,6 +6,6 @@ As a Primary Owner or Owner of a Team or Enterprise plan, you can manage the abi

2. Use the toggle to change the **Rate chats** setting for your organization:

![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2058292603/75752add0bed6a9f3ab217f01708/CleanShot%2B2026-02-12%2Bat%2B08_55_14-402x.png?expires=1788432300&amp;signature=7d11a0d690b168596367797868cdc1142a2f4d78ff807f2074186448203c8b93&amp;req=diAiHst3n4dfWvMW1HO4zYGm8i8YE6rP085gFtEpvcQaGs%2BtittjgC5HhJHG%0AIs%2FppW2QUJUDYE2cZBI%3D%0A)
![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2058292603/75752add0bed6a9f3ab217f01708/CleanShot%2B2026-02-12%2Bat%2B08_55_14-402x.png?expires=1788448500&amp;signature=10ee6ba7916a3cf8b7dc36f7fdf8bfdafa277424220f10b816e6df121e816a72&amp;req=diAiHst3n4dfWvMW1HO4zYGm8i8YFKDJ085gFtEpvcRiFdOAvW%2F6Z7aQ8yQt%0AW6X9hqFONrHwVyw2n%2FQ%3D%0A)

More information on how Anthropic collects, uses, and stores feedback data can be found in our Privacy Center: **[How long do you store my organization’s data?](https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data)**
Original file line number Diff line number Diff line change
Expand Up @@ -8,6 +8,6 @@ To manage feedback for your Console organization:

2. Toggle the feedback switch on or off.

![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1729186182/ebf4032a12a8c56959ca927726ce/Screenshot+2025-09-16+at+12_32_31%E2%80%AFPM.png?expires=1788432300&amp;signature=02007b43de086dd77e5d777921c659ce417c24685a4914e33fedd8f3ca22f5c2&amp;req=dSclH8h2m4BXW%2FMW1HO4zVpN5H8ZWmpGJ%2FadMup7FQde2MYOACRPTjJN%2BIMu%0A9e%2B2MdRViBPVGFqOd6c%3D%0A)
![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1729186182/ebf4032a12a8c56959ca927726ce/Screenshot+2025-09-16+at+12_32_31%E2%80%AFPM.png?expires=1788448500&amp;signature=1c65bfb840b83997db5750295211141d5791b42cddfc652b1cfd8fc14ea6b623&amp;req=dSclH8h2m4BXW%2FMW1HO4zVpN5H8ZXWBAJ%2FadMup7FQdAppvMemX6zDyGI3vF%0Azr4VZSmtXV05LDqBDLA%3D%0A)

More information on how Anthropic collects, uses, and stores feedback data can be found in our Privacy Center: [How long do you store my organization’s data?](https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data)
6 changes: 3 additions & 3 deletions content/support/10593882-share-and-unshare-chats.md
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Expand Up @@ -38,12 +38,12 @@ To unshare a chat:

Users on free, Pro, or Max plans can review a log of shared chats by navigating to **[Settings > Privacy](https://claude.ai/settings/data-privacy-controls)**. Find the **Privacy settings** section and click “Manage” next to **Shared chats:**

![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1921669913/7cc7be48cfc7a18f9f469d6cd83c/CleanShot+2026-01-08+at+10_20_43%402x.png?expires=1788432300&amp;signature=0f174cee5261a3b1a1480d3048d69fecbb5993cb3b84d3278845542a7b36c47b&amp;req=dSklF894lIheWvMW1HO4zWn5HzsZYUdoc9cNIYuX0GGfeDcRGF6rwi7hobEN%0AiecfrbgRH1WnM19BBo0%3D%0A)
![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1921669913/7cc7be48cfc7a18f9f469d6cd83c/CleanShot+2026-01-08+at+10_20_43%402x.png?expires=1788448500&amp;signature=2746e2762b2d8cb33287b25650d231f35981b8b11cf27f88b6250769e2a9c69c&amp;req=dSklF894lIheWvMW1HO4zWn5HzsZZk1uc9cNIYuX0GEFGt4Igzgu%2BJJ6bIla%0ALcxWAbRmoaCvSPN%2FObQ%3D%0A)

This will open a **Shared chats** modal listing the title, date shared, and link to each chat, allowing you to easily review and access all your previously-shared content. From here, you also have the option to click “Unshare” next to each listed chat to revoke access to the last snapshot you shared:

![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1624243810/e6fe1d262597446c7fe21dff9f10/AD_4nXdW-GhByF8uKV7fCq9lTbkVB91FglSL6TSyXAOUk_MLcTV9YsEMBMkm9rgm1oXqv0k3sJh1JhlzZP6tHVkKbDJJ71pDRRtM3aVNG64MDuKDIzgmknh-XDZdNa7biTsTdwGoPr5GRg?expires=1788432300&amp;signature=3bb09a91142ae561135500bcd3f6685920129d8c600f5b40ad85aa7ba98c20f7&amp;req=dSYlEst6noleWfMW1HO4ze44eC9llxA9guvTv9woD7bDyg34cHUiEk4SujqQ%0AL%2BhK%2BGgZ3hN1%2BJQ0ONo%3D%0A)
![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1624243810/e6fe1d262597446c7fe21dff9f10/AD_4nXdW-GhByF8uKV7fCq9lTbkVB91FglSL6TSyXAOUk_MLcTV9YsEMBMkm9rgm1oXqv0k3sJh1JhlzZP6tHVkKbDJJ71pDRRtM3aVNG64MDuKDIzgmknh-XDZdNa7biTsTdwGoPr5GRg?expires=1788448500&amp;signature=5968aa523b15bda82cb21d777e789dbf655e78766680f6a3d6f5382e63ef458b&amp;req=dSYlEst6noleWfMW1HO4ze44eC9lkBo7guvTv9woD7a2xN6SoRtw4JoWWiQc%0AeRqCvnHPpsMWKn38PD0%3D%0A)

If you don’t have any shared chat snapshots, the **Shared chats** modal will show “No shared content found”:

![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1624243808/b025db8e598f0c88fb16d83d48d5/AD_4nXeUwCKnmFzzrjMHhfr5By4zk5pJlkEn3wbJ8-aNfu13Yl99IjBywpqPx9G07QRzpH1EwRY7uG7Q9m9fib98Gql1cIV7XwUCTzEgBNu79Ey8tCOS5CEVmwveIcEOxJ4fonBhe3g9MA?expires=1788432300&amp;signature=468ad0a33dacbee8c56df13553f90fa579f31eba0c65f2f7198e26b921905277&amp;req=dSYlEst6nolfUfMW1HO4zdaFnc1wgouyDeZsm0Gz1Hswsq5RaW3YafPIS2eb%0A%2FnpMSHyA5xwJT3sc9rg%3D%0A)
![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1624243808/b025db8e598f0c88fb16d83d48d5/AD_4nXeUwCKnmFzzrjMHhfr5By4zk5pJlkEn3wbJ8-aNfu13Yl99IjBywpqPx9G07QRzpH1EwRY7uG7Q9m9fib98Gql1cIV7XwUCTzEgBNu79Ey8tCOS5CEVmwveIcEOxJ4fonBhe3g9MA?expires=1788448500&amp;signature=fbaba7a1181c762b0a80d00279f8cc53f8a37728f1efa84ad6d64836af6df7aa&amp;req=dSYlEst6nolfUfMW1HO4zdaFnc1whYG0DeZsm0Gz1HuVT3OqUXYPpM5Pcrmk%0AdKyCKCQ8jv%2FHZK1LYi4%3D%0A)
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Expand Up @@ -48,7 +48,7 @@ for specific instructions.

Custom desktop extensions uploads allow Team and Enterprise plans to leverage organization-specific workflows that aren’t available in the public directory. After creating a custom desktop extension, Owners and Primary Owners can navigate to Settings > Extensions within Claude Desktop and click “Advanced settings” to access the **Extension Developer** section:

![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1681607607/ba6e379d2769d190f0970a0adaed/AD_4nXd4aZkqjJFpiXMPF28Pih7HmSJ9pPsnoWAfVgiLdFRFiTkO92YtXteIjvDHaPl7T0tjfpRTBOlyrMbQ_aciCNDgfIuEvV3szmKvt72x5O51DMSClXOYWk1JIRIzylwkj3joXqZcLw?expires=1788432300&amp;signature=ab2fbbe7a0cd9f26b9684683f316c306f2d1ca17e5a28d549dd8bb49bbd8cffe&amp;req=dSYvF89%2BmodfXvMW1HO4zWbPxEh7ND8xHn9K2IaIG2IWGBNDvZJSdwAz0GWX%0A3GZ88AEkBS32usVWioY%3D%0A)
![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1681607607/ba6e379d2769d190f0970a0adaed/AD_4nXd4aZkqjJFpiXMPF28Pih7HmSJ9pPsnoWAfVgiLdFRFiTkO92YtXteIjvDHaPl7T0tjfpRTBOlyrMbQ_aciCNDgfIuEvV3szmKvt72x5O51DMSClXOYWk1JIRIzylwkj3joXqZcLw?expires=1788448500&amp;signature=d55d8f389d94e271d8a55f67b280a529bf136e739ac79510fe3af283e73b8e1a&amp;req=dSYvF89%2BmodfXvMW1HO4zWbPxEh7MzU3Hn9K2IaIG2I3yBpvmvO4I3NRfwfC%0AdA53tStfbhz9vn8NYJE%3D%0A)

Click “Install Extension…” and select the .mcpb file. Follow the prompts to install and configure your custom desktop extension. For more in-depth information, please refer to our [desktop extension developer documentation](https://github.com/anthropics/mcpb).

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