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erlang-a

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ryanportfolio / wfm

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Browser-only contact center WFM workbench: interval volume forecasting (seasonal average, Holt-Winters, harmonic regression, ensemble), rolling-origin backtests, and Erlang A/C staffing with live what-if scenarios. No backend.

react typescript time-series capacity-planning data-visualization forecasting wfm staffing contact-center queueing-theory holt-winters call-center erlang-c vite workforce-management erlang-a
  • Updated Sep 1, 2026
  • TypeScript

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